A call that should have been missed.
Mello is a 24/7 AI receptionist for sports facilities. It answers every call in Hindi and English, checks live availability, and confirms the booking before the caller hangs up.
Namaste! Baseline Turf — kya help chahiye?
Kal shaam 7 baje 5-a-side turf chahiye.
7 PM is taken — 8 PM open. Theek hai?
Haan, 8 baje.
7 PM taken · 8 PM open
Confirmed — Baseline Turf · 5-a-side · Tomorrow, 8:00 PM
Reply 1 to reschedule.
Booked in 38 seconds · 11:47 PM · no staff awake
Your staff are on the field, not the phone. Calls roll to voicemail. The customer books the next turf instead. A full-time receptionist costs ₹15,000+ a month — and still clocks out at night. A busy facility makes ₹3–4 lakh a month from bookings, and loses a slice of it every single day to calls nobody picked up.
Peak-hour calls → voicemail
Your busiest slots are exactly when staff can’t get to the phone.
₹15K+/mo for a desk that sleeps
A receptionist is the front desk’s biggest cost — and still clocks out at night.
After-hours calls answered: 0 → ∞
Every call after closing used to be a dead end. Now it books itself.
Not a feature list — a front desk that never sleeps. Each tool does one job, and together they close the loop from ring to confirmation.
“Namaste! Baseline Turf — kya help chahiye?”
Greets in your facility's name, understands Hindi-English mid-sentence, checks live availability and offers alternatives, verifies membership, blocks double-bookings, and confirms on the call. Under 3 minutes, 24/7.
Real-time availability across courts and slots, membership priority, group restrictions, privacy controls, full call transcripts, and an admin dashboard your manager actually understands. One source of truth for the whole facility.
Baseline Turf · 5-a-side · Tomorrow, 8:00 PM
A confirmation within 30 seconds, reschedules / cancellations / FAQs handled automatically, and only the real exceptions escalated to your staff.
7 AM or 2 AM, peak hour or match time — Mello answers in your business's name.
Understands the request in Hindi or English, checks live availability, handles memberships and group rules, confirms the slot on the call.
A confirmation lands in 30 seconds. Reschedules and questions handle themselves. You wake up to bookings, not voicemails.
Global voice bots speak English and bill in dollars. Indian callers switch between Hindi and English in the same breath — “kal shaam 7 baje turf chahiye.” Mello was built for that from day one. The same engine scales to any language and any market.
Global voice bots
Mello
“A 6-court turf in Navi Mumbai now answers every after-hours call — and recovered 40+ bookings in its first month.”
“Zero missed calls since switching. Our staff finally stay on the field.”
Piloting now with facilities in Mumbai & Navi Mumbai. (Replace with named case studies when available.)
Simple monthly plans in ₹. No per-seat games, no surprises — just a front desk that never misses.
Everything to stop missing calls at a single facility.
For busy facilities and growing multi-court operators.
For multi-location chains with custom requirements.
Overage ₹8/min beyond your bundle · one-time onboarding ₹10,000–25,000 (setup, data migration & training) · no hidden fees.